Playlists get stuck when using Chromecast to endpoint (ref#Q4S1E7)

Support
1

What best describes your playback issue?

· Music stops playing unexpectedly

What type of Zone is affected by this problem?

· *Network Zones* are affected.

Is the affected network Zone connected with Ethernet or WiFi?

· Ethernet

Does the issue affect all file formats?

· The issue affects *multiple/all* file formats.

Does the issue happen with local library music, streaming service music, or both?

· *Both streaming and local* *library* music are affected.

Do you encounter any playback errors with the "System Output" Zone?

· The System Output has *no problem*, it's only my other Zone.

How is the affected Zone connected to your RoonServer machine?

· Network - Ethernet

Which network audio protocol is the Zone using with Roon?

· Chromecast

Does the device show up at all in Roon Settings -> Audio?

· No, it does not show up there

Does the device play audio from another source when using the same connection?

· The device has no problems with another audio source

Have you checked that Roon is whitelisted in any firewalls?

· I've checked the firewall and the issue remains

If the device has multiple output options, do the other options work as expected?

· Only one output type is affected while the other output type works as expected

Is the device using the latest firmware as per the manufacturer?

· Firmware is up-to-date but the issue remains

Do you have an approximate timestamp of when the issue last occurred?

· 11/1/25 19:20 (GMT)

What are the make and model of the affected audio device(s) and the connection type?

· Bang & Olufsen Beosound Theatre

Describe the issue

Playlists get stuck when using CC to endpoint

Describe your network setup

Endpoint is hardwired for network

3

Hi @Sandeep_Bhatia,
Thanks for writing in to ask us about this issue. I activated diagnostics on your account and noted some unusual activity in your logs. I’m going to open a ticket for this with our development team. I cannot give an exact timeline but once we know more we will let you know here. Thank you in advance for your patience!

5

Hi @Sandeep_Bhatia,

Thank you again for reporting this issue. The team has investigated further and identified a vulnerability that will require development attention. Once our fix progresses through the pipeline into Early Access for testing, we’ll notify you here. We’ll ping this thread again once the fix goes public in a Roon update.

Thanks for your patience.

6

Great thanks and yoru response is much appreciated. I’ll keep a look out for a ping in the next few weeks or so.