Please Help - New Nucleus works through router but not through switch

Support Nucleus Support
1

Roon Core Machine

Nucleus.

Networking Gear & Setup Details

GS108LP from Netgear (8-Port Gigabit Ethernet PoE+ Unmanaged Switch)

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Hey folks,

Trying to setup my new Nucleus and it works fine when connected to the ethernet port on my router.

However, it doesn’t work (device not seen) when connected to the (unmanaged) switch on the same network…???

Cheers,
Glen

2

Hi Glen,

Not official support, but, what is the make/model of the switch?

3

Hi Daniel,

It’s GS108LP from Netgear (8-Port Gigabit Ethernet PoE+ Unmanaged Switch)

Cheers,

Glen

4

Roon sometimes has a hard time with PoE connections…….

5

Thanks Kevin - I’ll check that out…