Please help: Roon Running Very Slow

Since February or so, my Roon Core at times has been running very slow. Probably around 1/2 the time I pull roon remote up on my phone it takes forever for the run symbol to cycle off. At times the controls are just static and don’t respond to my touch for minutes at a time. This does not appear to be just a problem with remote on my phone, the core on a surface pro tablet also is unresponsive when I get frustrated with my phone and go to my listening room to try or reboot. The core also looses connection to my cocktailaudio X45 from time to time, just quits playing music and the core can’t see it unless I reboot the core or (much faster) the X45.

Asking for help here. A couple requests that go along with that:

Please be nice, I don’t ask for help unless I’m out of ideas. I can post specs but I need to know what those would be.
Please don’t tell me it’s my surface pro, that has worked excellently as my core for over a year now. It’s it’s sole function and I don’t use it for anything save occasionally browser streaming to the USB dac on the X45. There also haven’t been any library adds (synology nas) to speak of that may bog me down.

Hi,
this is the template for specs

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

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If you want the Support team to get involved in diagnosing and solving your issue, then please post in the #support category of the forum, and give full information of your Roon and network setup in the post template referenced by @Traian_Boldea. Thank you.

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