Hello, this is Ari with Golden Ear Digital looking for help on behalf of a client of mine.
He is running Roon off of a sonicTransporter AP (sTAP).
Certain albums are causing Roon to crash. Clicking on any of these specific albums causes the app to hang up, with the Roon logo wiggling endlessly. Sometimes I can use the back button and continue using Roon as usual. Other times I have to reboot the sTAP.
All of the albums happen to be Opera with very long lists of credits. Some of them were downloaded from HDTracks, others are SACD audio extractions I produced.
All of the albums load and play fine on Windows, Mac and even other sTAP Roon cores.
Roon runs fine on this machine except when trying to browse and/or play tracks from these select few albums.
I suspect we have to completely erase the library database and start from scratch here. How to do that on the sTAP?
Thanks in advance.