Core Machine (Operating system/System info/Roon build number)
innous mini mk 3 operating systeminnu OS version 1.4.5
mini mk 3 roon version 1.7 (build 571) stable
PC (as remote) Roon version 1.7 (build 571) stable (64 bit)
PC is running Windows 10 Home
AMD FX 8350 eight core processor 4.00 ghz
16gb ram
64 bit operatiog system
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Ethernet based network with wifi capability
Main router Arris TG3482G 1GB high speed
tp-link 8 port switch box
iPad Mini 2 as a remote.
Android device as remote.
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
innous mini mk3 connected to network via ethernet > USB-b out to Denefrips Ares II DAC > rca out to Peachtree Nova 300
Tidal HiFi subscription
Description Of Issue
On core migration to innous mini mk3 the following did not happen or cannot not be made to work;
- playlists did not transfer over
- cannot update Music folder location on local PC drive: had this capability prior to migration. Drive and folder are shared.
- cannot create scheduled backups to local PC drive; had this capability prior to migration. Drive and folder are shared.
- Favourites did not restore
For #2 and #3 I get an error message that reads “There was an unexpected error: UnexpectedError”.
I did a forced back up.
I followed migration process as provided by roon.
Had to use DropBox for backup/restore. Painfully slow process.
Running the restore seemed to “lose” the innous and revert me back to when my PC was both core and player.
Had to “set factory default” on innous several times.
Yes, innous is working, I can use roon and Tidal, however, cannot resolve the issues above.
innous shows in network but is “not connected”.
Have the back up on USB stick and per migration instructions placed in innous and can not get to it to run restore. I can get to innous by entering the ip address, however that only gets me the music folders on the drive. Not any type of roon action. I have also reached out to innous to understand how to do the restore via usb
Hope that is enough information.
Thanks!