Post-update connectivity issue between iPad client and Roon server on Antipodes cxi (ref#4TP69Q)

[denvevs]

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon won’t start up at all

Tell us what's going on

· The Roon server is installed on Antipodes cxi, AMS version 4.4, and the Roon client is installed on an iPad. I updated the server component via the Roon client. After the update, I can't connect to the server. The client sees the server, but after clicking "Connect," a picture opens, and that's it.

Tell us about your home network

· I don't use VPN. My router is Rostelecom ZXHN H298A.
https://www.rt.ru/sites/default/files/doc/Manual_ZTE_H298A..pdf

[denvevs]

Next page

[Arlen]

This topic might help you.

Unable to access Roon server on Antipodes DS despite network availability (ref#4XPAQ3)

Hello @Antoine_LAPLANCHE I’m sorry to hear that the standard dashboard check didn’t resolve the connection. Unfortunately, if the internal software updates on your Antipodes DS aren’t appearing or aren’t fixing the issue, it confirms that the underlying operating system of the device is likely too far behind to support the current Roon 2.65+ architecture. Why this is happening Roon recently updated its security and system requirements. To maintain a connection, your Antipodes unit needs a spe…

[Suedkiez (Just a fellow user like you)]

@Arlen

This topic might help you.

Though it says

@vadim

your Antipodes unit needs a specific firmware upgrade (usually to AMS 4.x or 5.x) that includes the modern libraries Roon now requires

and the OP said they have

@denvevs

AMS version 4.4

[denvevs]

I was able to connect today, everything works. Thanks

[vadim]

Hello @denvevs,

Thank you for reaching out, and a big thanks to @Arlen for providing the correct answer so quickly!

We will close this thread for now, but please reach out if you need any further assistance.