· Running Roon with a Titan. I'm on my computer and using a Primare I35 as a DAC and Amp. It takes a great effort (and currently I can't get it to work) to get the Primare to show up on the Roon "Audio" tab. Why does it keep disappearing? How do I get Roon to find/recognize the Primare? It has worked before without issue, thus it should work now...
Tell us about your home network
· Custom built home network (and not by me). Roon Nucleus Titan is managing. Computer is hardwired to the network. The music files are on a NAS and I can see it from my computer. Roon opens on the computer -- it just doesn't locate my amp.
Since the Primare I35 has worked before and is now intermittently disappearing from Settings → Audio, this usually points to something on the control/host side rather than an issue with the Titan itself. To help narrow this down, could you please check and clarify the following:
Exclusive / hog mode
Are there any other applications on your computer that could be taking exclusive control of the Primare DAC?
Examples: system audio players, media players, DAWs, browser tabs playing audio, or manufacturer utilities.
If you disconnect and reconnect the USB cable, does it briefly reappear in Roon?
Drivers & OS visibility
Are you running the latest Primare USB audio driver for your operating system?
Does the Primare I35 appear as a valid audio device in your operating system’s sound settings (outside of Roon)?
If it does appear at the OS level, is it selectable and does system audio play through it?
Roon System Output
In Settings → Audio, do you see the Primare listed under “Connected to this PC / System Output”, even if it’s disabled?
If yes, can you try enabling it there and confirm whether it stays visible?
Security software
Are there any firewalls, antivirus, or endpoint security tools running on the computer that could interfere with local USB audio device access?
If possible, try temporarily disabling them and see if the device appears consistently.
Connection details
How is the Primare connected to the system (USB directly to the computer, USB hub, etc.)?
If a hub or adapter is involved, can you test a direct USB connection?
Once we have these details, we’ll be able to determine whether this is a driver/exclusive-mode conflict or something else preventing Roon from maintaining a stable connection to the DAC.