Morning thanks Wiz I left out that important information:
high speed fibre connection into modem then into 3 asus routers to cover the home. Living Room Asus cable out to ID41 on 818. Roon Core is Samsung Laptop it is wirelessly connected to the network (maybe this isnt ideal?)
@Beng_Ti_Tan I think you still need to detail more about the network…and I’m assuming you have yet to get any of this working and ithis in not something that worked before but is not working now, after some change.
How are your routers connected? Wifi or LAN?
What are the addresses for DHCP and is this being covered by just the main Fibre connected device? I.e. If your wifi is giving out different pi ranges for the different locations LAN/wifi then roon will only see what is on the core connected address range.
yes i encountered the problem and then reinstalled Roon from scratch. It saw the Meridian endpoints. After a bit (especially when the Laptop isnt on) I used Sooloos and when I next used Roon, they were gone.
Since I have your attention - why is Roon designed this way to require the use of a separate core device ? This I would think results in issues I encounter, for many household/casual users. But I could be wrong. I am not seeing the benefit this approach brings over the core sitting in a MC200 for example.
BUT as your issue appears to be more related to the endpoints disappearing after they are connected to Sooloos then I think the Roon boys are ones to chime in here as they are veterans in this department.
Hi @Beng_Ti_Tan ---- Thank you for the report and the insight here.
I want to take a step back for a moment and clarify what exactly the issue is being reported. If I am understanding this correctly when you launch Roon on the laptop hosting your core you can see your endpoints without issue. Can you stream to them successfully when they are in an active state (i.e are being seen by Roon)? If you however, navigate to the Sooloos control application and then back to Roon none of the endpoints appear, correct?
Apologies for my delayed response, I was travelling and didnt check the page. Yes your understanding if correct. I would refine it further to say: when I install Roon or re-install it afresh on my laptop, it can auto-detect the end points if my Meridian 818 and MS200. Then, when I use these endpoints with Sooloos/Control PC, and relaunch Roon, Roon cannot detect or play to these endpoints. This happens anytime after I have used Sooloos - it could be immediately after Roon or even a day or 2 later.
Hi @Beng_Ti_Tan ---- Thank you for touching base with me, no apologies necessary
I would like to grab a set of logs from you, but first I would like to have you conduct a very simple test to see if we can trigger a change in behavior here. May I ask you to please perform the following:
With all applications closed, on the Win7 laptop (Samsung) hosting your Roon core, I’d like you to navigate to the same [directory] (https://kb.roonlabs.com/Database_Location) where your database is located.
Within that directory you will see a folder called “RAATServer” (example below), please re-name this folder to “RAATServer_Old” and then launch Roon. Confirm that the endpoints are still available and then close Roon.
Once Roon has been closed, using the Sooloos/Control PC access your endpoints as you have been and then close the Sooloos control application.
Launch Roon and confirm if the end points are not available.