Problem Import files (>2gb) into Roon

Core Machine (Operating system/System info/Roon build number)

NUC8i5 Rock server

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

McIntosh C53 is connected to the NUC via USB.

Description Of Issue

If I try to import / copy music files larger than 2 gb, it will stay in a Infinite
loop. See image attached. Also the text “Copying 1 of 0/1” is flickering. And my HDD of the NUC is almost empty.

Hi @Bas_Van_Kesteren,

Can you share one of these files with us? You can upload the files at the link below. The password is Roon2020. Thanks!

Done, it’s a dsd512 file. Thanks for helping.

Thanks, @Bas_Van_Kesteren — I’ll have the team take a look and I’ll follow up as soon as I have their feedback.

Hi @Bas_Van_Kesteren,

Our team has tried importing this media on a variety of different configurations and in all cases we’re able to get things imported okay.

Can you share a screenshot of Settings > Library > Skipped Files?

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