The roon sever was installed and run smoothly in the Qnap HS453 machine. However after I uninstalled it from a drive (HDD) and tried to reinstall it on another drive (SSD), the installation couldn’t complete after trying for 10+ times. It always stops at 50% and then nothing happens anymore. Sometimes it stops with a error message saying “could not download installation archive from Roon Labs website…” I checked the internet connection and there was nothing wrong as I could download and install other Apps.
Below are the screen captures:
Hi Paul,
My guess is, that this happens due to a slow connection to the Roonlabs website. I have seen this a few times already.
When Roon Server on QNAP is installed, it will download the Linux Roon Server binary files from the roonlabs website.
You can check your speed by downloading the Roon Server application for Linux from the Download Page with your computer (with the same internet connection, of course).
Thanks Chris for your swift reply. I will check the speed by the way you suggested.
The frustration is I had tried the re-installation for many times the last two days already. I also tried installing it manually with the file [RoonServer_2019-06-09_x86_64.qpkg] downloaded from your website but it also doesn’t work (top at 45%).
Whoops, I pasted the wrong link in my previous post.
Can you check again, if the same applies to the Roon Server download?
(I adjusted the Link in my previous post and it should now be identical to the qnap installer.)
I managed to download the [Roon Server application for Linux from the Download Page] now, which took less round 30 seconds. Then I tried installing Roon Sever from the QNAP AppCenter again but it is still stuck at 50%…
I also tried to manually extract the files in the download zip file but the process is halt at 96%. Would the stuck happen in the file extracting process.
hi chris
the same problem happened to me
i just bought a new HS-453dx yesterday and it’s a chinese version
the installation stops at 45% every time
i have tried for over 10 times and it won’t work still
could you kindly help me?
Hi @get_sunday,
Please check your private messages.
The issue here seems, that the download of the Roon Server binary file during installation is really slow. I have send you a link to a qpkg installation, which can perform an offline install, but you still need to download the RoonServer binaries file manually in the public folder of you qnap.
(Further Instructions are also in the PM).
@hot_sun,
please check your private messages.
I will send a new qpkg to the QNAP App Center, but I am currently trying to add another feature before doing so.