Problem showing album covers when added to My Albums

Hello all, since upgrading to Roon 2.0 I can no longer get an album cover image when I add an album to “My Albums”. Can anyone offer a solution? Many thanks!

Bill In Nova Scotia

Can you please let Roon Support know these details so that they can better assist you? Thanks!

Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM)
Roon Remotes in use
PC/Mac/iPad etc.
Networking Gear & Setup Details
Your network gear (model of routers/switches) and if on WiFi/Ethernet

1 Like

Yes, my Roon Core is a Nucleus+.

I am using my MacBook Pro, iPad and iPhone all having the same issue.

I am on Ethernet.

I didn’t have this problem with previous versions of Roon Core. I hope the album covers will become populated once it is fixed? Many thanks for your help :slightly_smiling_face:

Hey @Bill_Slaunwhite,

You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

I wanted to check in on this thread to see if you were still running into the same issue? If so, do you have a recent backup you may be able to test out to see if the issue occurs? Please make a current backup of your database prior to doing anything else.

I’ll be on standby for your reply

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