I am running Roon on a NUC which is using Ubuntu 16.04. My audio is stored on a 1TB external USB HDD. The artist folder is 544GB in size. I have just tried to copy some new audio media which is only 1.2GB in size so I thought it would have loads of free space but nope, to my surprise my OS thinks the 1TB HDD is full, so I cant add any more audio media.
I checked and the Roon Media folder is reporting is actually being over 900GB. Is that correct? Does Roon really add an extra 400GB on top of the media?
Thanks for contacting support, I’d be happy to assist here.
How have you been importing the media so far, have you been dragging and dropping it inside of Roon and pressing the “Copy These Files Over” to the Ubuntu and then having them saved elsewhere on the drive too?
Can you post screenshots of the Roon Media Folder? Are there duplicates folders present?
I have found the following tool which may be helpful here: baobab disk usage, can you run this tool for the Roon Media folder on Ubuntu and post some screenshots of the output? Here is the guide regarding instructions on how to run this Ubuntu application.
I have been using Dbpoweramp to rip into FLAC on my Apple and then using a USB memory stick I have copied them from the memory stick to the Artist folder of the Roon Media folder.
Just used Baobab and its telling me that within my drive which is a 1TB drive, 544GB is in the Artists folder and I have 438GB in the Recycle folder under .tmp.
How can I change this and get back free capacity please. What is in the Recycle folder please?
It seems that the screenshot you posted has not been uploaded properly, can I please ask you to try uploading it again and then verify it shows up properly on your support thread? (Problem with free capacity on HDD).
The image upload button looks like this:
A screenshot of the contents of the .tmp folder and your Roon folder will be helpful in troubleshooting this issue.
Not a Linux expert here, as well… But I think I recognize the #recycle folder, as a typical Synology folder.
Do you happen to have a Synology ? (Maybe this disk is shared over it, or maybe it is serving as a backup for the Syno?).
If yes, then you should find a setting in Synology, to disable the recycle bin for each shared folder, separately. I believe the folder is only visible for admin, not sure though…
My Roon backup is to a Synology DS415play, so that is shared, but why would my external HDD be loosing 438GB of storage space because of that. I haven’t set my external HDD to be recycle bin for the DS415. I am puzzled. I will check though
Just checked my Synology, and there are indeed some #recycle folders. My backup for settings playlist etc, are on the Synology in the folder Sooloos Export/RoonBackups. I don’t understand why there is 438GB on my external drive that I cant copy anything to. My latest Roon Backup is only 4.6GB
Just checked on my Roon Backup locations and I have a few, and one of them is the Maxtor external HDD that I am talking about. Is there anyway that I can delete that drive as a backup location. If I delete it will make the 438GB available?
The scheduled backup is to my Synology, and I havent as far as I can tell backed up to my Maxtor
I have been researching the .Trash-1000 folder and it appears to be Ubuntu’s “Trash Bin” when deleting files/folders from an external USB drive or NAS’s. Why the #recycle folder is taking up so much space and what’s included in .tmp is not clear to me yet. I will definitely ask QA for their opinion on this case but just know it may take a bit of time to hear back.
If you would rather risk it and are absolutely certain that you don’t need any of the files listed in that .Trash-1000 folder or they are duplicates saved elsewhere then you can use the instructions from these articles: Article #1, Article #2, Article #3 to delete it, but again and just to be very clear here, if you run any of the commands from the linked articles, those files will be permenantly deleted so in my opinion it’s worth a double (or triple) check to make sure nothing important is saved in any of the .Trash-1000 subfolders. If you decide to go down this route, I would also temporarily disconnect the Ubuntu machine from the network just to make sure that you don’t accidentally delete any mounted NAS folders.
Our team has discussed your case today with one of our devs and the devs has confirmed that the #recycle folder you are seeing was not created by Roon but perhaps another application. I don’t believe that you need to reinstall Roon here, but please proceed with caution if you decide to remove that 438GB folder as we are not sure what application created it.
The above is of course good advice. Still, it would be nice to now where this data came from in the 1st place. Just, to avoid in the future.
I checked a couple of things. And indeed, once you share your USBdrive or a folder over your Synology, a #recycle folder is created. (Only if you enable the recycle bin of said folder/drive).
Have you ever, in the past, connected your Maxtor directly to the Synology via USB ? If so, it is shared by default. It could be, that you enabled the recycle bin, and set up restricted access. And deleted a lot of files through your Syno, ending up in its bin.
In that case:
Small chance, but you might get lucky when you connect it to the Syno again. Log in as admin to the Syno web interface, go to config panel -> shared folders. Find your USBdrive, there. Inside should be a button to empty the bin (hoping this is indeed your Syno’s bin).
Before doing that : you may even be able to see the contents of #recycle, when you try to view it in File Station (as admin).
I’m sorry, I did not read this post careful enough.
Yes, you already seem to have deleted the Syno recycle bin, successfully. Ignore my previous post.
But its content is now moved, to Ubuntu’s trash bin.
You should now just be able to empty Ubuntu’s recycle bin, and be done with it. If not, then I’m sure there are other tricks to do that. (For future use : if you want to delete a file without using the trash bin : use SHIFT + DEL key when deleting.)
Thankyou for your assistance. I think I will just use another external HDD, and copy just the Artist folder across to it. Then re-format the existing external HDD that I am using, as I am pretty sure there isn’t anything in there that I dont want.
