Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
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Description Of Issue
A lot of songs from Qobuz are missing in room, saying “not available” whereas they available when I connect directly on Qobuz player.
For example:
Album Suspiria from Tom Yhorke, song Suspirium is not playable on Roon. It is on Qobuz directly.
Album The Memory Machine from Julia Stone, song This Love is not playable on Roon, it is on Qobuz!
I can give you dozens of examples…
Sometimes it’s only few songs on an album, sometimes only fews song and not the entire album…
I pay a high price for both Roon and Qobuz and I want it to works perfectly, but it’s not the case since few months!!
I just check the 2 examples you gave, and songs are availble and playing fine in Roon (from Qobuz).
Just to complete, I live in Belgium (as distributing rights can be different per country)
When you try to play the songs are you getting the ‘unavailble’ as an error message, or is unavailibility alraedy in the track list itself, as in a prerelease, see this example:
I have also seen that for the 2 examples there are 2 album versions available at Qobuz.
Have you tried to play the ‘ptoblem’ songs from another version, just a a test?
Funny now Julia Stone’s song is playing now.
When I click on the album from the playlist, song doesn’t play. If I look for Julia Stone and click on the album: the song play!!
But I still have some songs missing like: album Cognitive from Soen, song Oscillation.
Either I click on the band name and then on album, song doesn’t play.
With me the song is playing fine , but I click play on the track itself.
I have the impression that you play the full album, and then have that particular song not playing.
Song Oscillation still won’t play when I’m on the album page. But if I search the song and play it directly is plays!
It’s crazy, there is something wrong…
