Nucleus to MATRIX device via USB
Matrix device to DAC via I2S
Number of Tracks in Library
142,000
Description of Issue
Where to Start.
ROON music often stops with a message along the lines of “track is loading slowly this could be a mechanical problem” or something alongs those lines. This seems to happen primarily (though not always) when ROON is scanning my library-I have added RAM to the Nucleus on the advice of ROON support. I have posted about this problem within the last 2 weeks but no response from anyone at ROON
I often use Shuffle. Roon will switch to the next song and often be hung up for a period minutes before music begins to play.
I have rebooted the Nucleus and network multiple times. Im at wits end…I was having the “track is loading slowly problem” some weeks back but that went away for a few weeks but now it is back.
i should also mention when navigating within the Ap information loads very slowly…for example going to the track or Artist section…it takes minutes for the information to appear
Well- I think I found the problem…in hindsite it now seems obvious–
it was likely the external drive. I disconnected it and changed my library to my NAS.
Library scanning much faster now and music playing without the slow track load issue.
I think you can close this thread before it ever gets going.
Ill head to bed withy fingers crossed
Thank you
Nucleus +>Switch>Eero Router
Qnap NAS with FLAC files
Connected Audio Devices
Silent Angel M1T Streamer>Switch>Eero Router
Number of Tracks in Library
142000
Description of Issue
when shuffling it often takes a long time for track to start playing once selected (1-2 mins)
Have rebooted network, NAS, Streamer and Nucleus without much improvement.
Nucleus connected to External HD via USB
Nucleus to Matrix bridge via USB , Matrix >DAC via I2S
Number of Tracks in Library
142663
Description of Issue
I use Shuffle alot. Of late it can take upwards of 2 min after next song is selected for music to begin playing. I have rebooted the nucleus a free times and it doesn’t improve much
Since you seem to be continuing to have problems with your setup, I’ve removed the Solution flag and re-opened the topic thread.
I suspect that the best approach will be for @support to take the logs from your Nucleus and examine them for oddities. They will do this once your issue has got to the front of their support queue.
Thanks for your patience while we continue to work through each thread. As a next step, lets test if a fresh database leads you to the same issues you’re currently dealing with. Steps to follow below:
Rename the “RoonServer” folder to “RoonServer_old”
Restart the RoonServer in the WebUI to generate a new Database
On the Roon Remotes, press “Use another Core” and connect to the new database
Please test things out before restoring from a backup if testing out local file playback, I would suggest setting aside a small subfolder of tracks that you can easily add to your new database, without going through the motions of re-adding your entire library.
Bejamin-
I did as you asked and Roon has just finished scanning my library.
Things have not improved.
When shuffling the next track is picked. It then has taken 2 min and 2 sec for the chosen track to begin playing.
So what next in figuring this out?
Thank you
benjamin-
one last piece of data-
Im trying to use “album editor”
when i click “edit” Roon just spins…no going on over 3 mins
I am unable to edit the album-see attached image
if testing out local file playback, I would suggest setting aside a small subfolder of tracks that you can easily add to your new database, without going through the motions of re-adding your entire library.