Problem with self restarting nucleus

Colleagues - I have a problem - for some time after updating to 1.8, Roon Nucleus - basic version with I5 - by itself [not asked for permission :)] reboots itself. I don’t know if this is a hardware or software problem? did it happen to you too?

Hi @Piotr_Welc — Sorry for the trouble here!

So we can better understand what might be happening here, can you provide some additional information for us?

  • How often does this happen? Does this only happen when Roon is in use or does it happen when idle as well?
  • During this time when it is restarting are you able to access the Nucleus Web Administration Interface?
  • Are you using the standard power supply that came with the Nucleus or something else?
  • Is the Nucleus in a well-ventilated place?

HERE ARE MY ANSWERS

  • How often does this happen?
    at least once a day

Does this only happen when Roon is in use or does it happen when idle as well?

only when is in use - fe - when is looking for new song from Tidal or Qobuz - or changing hi res format - it looks like it would be “troubled” next task …

YES - I can see it - but have to wait for next 3-4 minutes for reboot

  • Are you using the standard power supply that came with the Nucleus or something else?

I use Sbooster BOTW P&P ECO MKII 18-19V - which offers excellent silence

  • Is the Nucleus in a well-ventilated place?
    YES