Problems with Roon 2.00 in Zapitti NAS

I have the Roon Core installed on my Zapitti NAS: it came pre-installed, and worked fine as 1.8. Since the upgrade to 2.00, however, it’s barely usable. I have upgraded my iPad remote to 2.0, and my files are both on the Zapitti NAS and on a Synology NAS. It’s a very large collection: over 46000 albums (roughly 23000, duplicated on both NASes).

Since the upgrade to 2.00 (and subsequent follow-up upgrades) I have all kinds of problems: Roon stalls, will not play, will play a few seconds of a track and then cut out; will do so and then skip to the beginning of the next trap. It’s incredibly frustrating and makes it impossible to listen to my collection.

Is Roon 2.0 out-demanding the resources of my my Zappitti NAS? Can I backpedal to 1.8? (I don’t know how to do this, as Roon came preinstalled). Do I have to switch to a Roon Core that runs off of my Mac desktop? (and if so, how do I do that?). All advice appreciated.

Hi @Scott_Klein,

A couple of things. The Zapitti isn’t something Roon has tested or endorsed. That said, we might be able to assist. Can you please complete the support template below? This will give us more information about your setup and help us.

One of the things we see as being confusing is that there are two NAS employed. Both are on different versions.

You can also migrate your core to a Windows or Mac as you mentioned, I will list those steps below:

Roon Core Machine

Include your operating system and machine info (Model, CPU, RAM).

Networking Gear & Setup Details

Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.

Connected Audio Devices

Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.

Number of Tracks in Library

Tell us how large your music library is, eg. “30,000 tracks”.

Description of Issue

Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!

Here are the migration steps:

Thanks,
Wes