Problems with Russound integration

@eric
Hello,
I have a QNAP TVS-871T with ~36 TB, that stores my music.
There are many Roon endpoints within the house.
I also have a multi-room Russound system. The Roon system recognizes the Russound hardware, and the keypads.
The issue I have is that the keypads lock up frequently.
I have to do a hard reboot and then the keypads will work for a few days.
Russound is no help.
Any ideas where to start troubleshooting?