Hello, this is Robert from Vienna, Austria.
I use Qobuz as my primary source on my Lumin U2, but one of ten tracks is not be played as it should. Sometimes the whole track is skipped (but can be played with no problem when I start it again), sometimes the track is interrupted (but can be played with no problem when I start it again also).
I wrote to Qobuz directly, but the only thing they wrote me is to check the Cache.
Is there anyone who has or had the same problem? Or should I change something in the basic settings?
Best, Robert
Are you playing with Roon or with the Lumin app?
How is everything connected? (Wifi? Ethernet?)
I use the Lumin App or Qobuz Connect on my smartphone. The network should be fast enough with 100 Mbit/s download. For the connection to the Lumin Transporter I use ADOT optical cable.
This has absolutely nothing to do with the quality of your home network, and there are many things that can affect your network.
However, …
I would temporarily eliminate this, and use an Ethernet cable connected directly to your router, to rult fibre as the culprit.
In Lumin app settings - Player Options - About U2, scroll down and use a different for Google DNS.
Thank you for your answer, Peter, but I have still problems with skipping of some songs.
Here is an example. In Spotify (both 44.1) this track works without any problem.
I tried to change the DNS Adresse again with reinstalling the Lumin App on my Smartphone and now it worked. It switched from 8.8.8.8 to 195.58.161.123, but unfortunately this didn’t solve the skipping-problem :-/
Is there any other solution? Otherwise I will give my Lumin U2 back to my dealer to change or repair the hardware.
