Procedural EQ broken

Support
21

Did you click the arrow on the right?

IMG-0468
IMG-04681620×2160 171 KB

22

for sure I clicked that… but nothing happened… the arrow on the right show me the filter… but scrolling down no settings about channels… clicking on the arrow on the left instead of opening an additional menu with channels setting I’m pushed back to previous page

the software is broken

23

do you know if there are any news?

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any news?
… ten days have already passed :worried:

25

René is a moderator, not a member of the support team.
@support could some respond to @Paolo_C please. :pray:t4:

1 Like
28

Hey @Paolo_C,

Thanks so much for taking the time to write in and bring this to our attention. I also apologize for the delay in my response!

I wanted to let you know that we’ve taken your report and shared it directly with our product team for review and to gain further information on the subject. I will keep you in the loop on the next steps, and if there is any new information to share.

I’ll reply directly to this thread, so you’ll be notified once we hear more. Thanks so much for your continued patience while we look into this further.

-Ben

1 Like
29

I was able to reproduce this issue. The problem is specific to the “Parametric equalizer” filter within the “Procedural EQ” filter. When the Parametric equalizer is expanded to allow editing, the channels disappear. I’ve fixed it now so it should be coming in an update soon.

5 Likes
30

Thank you Brian :slightly_smiling_face:

31

Me interesa

32

Brian… question: when? Do you have any info about possible date?

While people are running test on 2.0 I would like to be able to fully use the version installed now… so you can take your time and I can enjoy my service with all the functions active/working

33

Hello Brian,

so today I’ve updated the core to 1.8 improved and the app on the tablet too… 462Mb on the tablet… but the problem is still there

may I have an idea about WHEN the broken procedural EQ will be fixed?
if not you is there anybody from Roon team that could give me an idea about ?

1 Like
35

—- edit ——

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—- edit —-

37

Hi,

update: I’ve restarted all again and now it seems it works … as I don’t understand why and how so before celebrating I just want to use it couple of days… finger crossed