Proposals from Qobuz in Roon

Core Machine (Operating system/System info/Roon build number)
NADAC Player

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Synology NAS

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

Description Of Issue
I canceld Qobuz a time ago. yet, when I am searching in my music files I all the time I get proposals from Qobus, which i do not like, because I cannot open them, I am not longer a member. I contacted Qobuz and they told me, that you send this proposels from them and I had to contact you.

The switch to stop it is only working for one time and it is ok for me to get proposals from roon only.

Can you stop it, or how can I do it by myself?

Have you signed out of Qobuz in roon?
Go to settings, services.

Yes, it was only the Test phase and I signed out.

Hi @Winfried_Berlenbach,

Can you share a screenshot of Settings > Services?


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This is what dylan wants to see

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Now I have the idear, seeing this page. I have to go by Qobus to edit and then disable ?

Yes, you are still signed in.

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It still works. Many thanks for the wonderful help I got by ged_hickman 1 and dylan. It is nice for one like me, who is now 75 and not so up to date in computer difficulties. Again thanks and all have a safe and nice day.

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