Hi! What’s not quite right with Roon?
· None of the above quite fits
None of the above quite fits
· None of these quite match
Tell us what's going on
· Restoring from backup
Tell us about your home network
· QNAP TS-x37a
Further info below…
Have installed Roon as a container following directions here:
When trying to select backup location
The following appears, (animated 3 lines), left for couple of hours, but nothing happens. Not sure if this is pointing to correct location
Tried adding network share folder
Tried the address from “where” Multimedia/RoonBackup also “/Volumes/Multimedia/RoonBackup”
and
smb:// as shown
Any ideas?
Hey @Kenneth_McCracken,
Thanks for taking the time to write in and share your report!
From a fresh Roon Server diagnostic report, Roon can see the /RoonBackups mount point inside the container; it’s there and mounted, but when it tries to read actual backup folders inside it, it finds nothing it recognises and crashes silently (showing you the spinning animation forever).
We can see your Mac shows the backup is at: smb://NAS6EDC._smb._tcp.local/Multimedia/RoonBackups
But inside the Docker container, /RoonBackups is mounted directly to a QNAP volume, not to Multimedia/RoonBackups. Your actual backup data (4.8 GB, 32,950 items) is sitting in the Multimedia share’s RoonBackups subfolder, which is a different path than what’s bound into the container.
You’ll want to verify where your backup actually lives on the QNAP
SSH into your QNAP or use File Station and confirm the full path. It’s likely one of:
/share/Multimedia/RoonBackups/share/homes/.../RoonBackups
Step 2: Edit your Docker container’s volume binding
In Container Station, stop the roonserver container, then click Edit. Find the volume/bind mount section. You likely have:
/share/someVolume/RoonBackupsChange the host path to point to your actual backup folder, e.g.: /share/Multimedia/RoonBackups → /RoonBackups
Then, restart and select the location in Roon
After restarting the container, in Roon go to Settings → Backups → Restore and select the /RoonBackups folder from the file browser (it appears as a mounted drive). It should now find your backup files instead of spinning forever.
I hope this helps! 
Up and running 
Had to recreate the docker container at
With the correct paths in the Volumes
Backups folder was found in Roon
Volume: /RoonBackups with full path added when creating docker container
Then had to point Roon to where Music was stored
Volume: /Music with full path added when creating docker container
As an aside, perhaps
could be updated, for existing Roon users, to include adding Volumes pointing to where backup and music are stored.
3.3 says to add volumes if needed, but does not explain why they might be needed.