QNAP Roon Server not restarting (ref#6IXV96)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· My QNAP Roon Serve says Stopped and I can't get it to restart

Tell us about your home network

· I tried to reinstall new Roon Server from the prompt and now it can be restarted

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The Roon Server package no longer works, please switch to the official Docker image to run Roon Server on your NAS. See also:

3

Hello @bruce.mcgregor22

The native Roon Server application for QNAP has been deprecated and will no longer start. To restore your service, you must migrate to the official Roon Docker container using QNAP Container Station.

Please perform the following steps to get back online:

  • Install Container Station: Ensure you have the Container Station app installed from the QNAP App Center.
  • Deploy the Docker Image: Follow the official Roon guide to set up the Roon Server Docker image.
  • Disable the Old App: Go to your QNAP App Center and manually Stop or Disable the old Roon Server app to prevent it from interfering with the new setup.
  • Select New Server: Once the Docker container is running, open your Roon Remote app and click Select a different Roon Server.
  • Authorize: Choose the new server instance and log in. You will need to “unauthorize” the previous native QNAP installation to move your license to the new Docker core.

Provide an update once you have attempted to connect to the new server instance.

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