Now the app finds the core but then I am pushed to a black screen with “Loading” icon and nothing happens. The same occurs when I am trying to connect to the core via my mobile phone.
I am having the same issue as you with Roon server stopped on my QNAP. The link above to a download does not work for me. Anyone got a solution as to how to get Roon back working on my NAS? Are these updates Beta tested before they are released?
Lucky you ) The update worked for me but I still can not access my library because the “loading in progress” black screen never disappears (like shown in the image above).
Happened to me also, endless loading logo and nothing happening. After the update, Roon on QNAP can’t use local NAS folders anymore. You need to add network share folders as source of your storage. Not sure if it’s a bug or intentional. Anyway, I had to reinstall the Roon core and eventually was able to log back in to the core. This obviously means that you need to restore from backup after that.
Maybe @crieke can chime in since this seems to be a common problem after the update?
Hi @Vladimir_Grayvoronsk,
Can you send me your logfiles? They can be gained from the roon server web ui (ambulance icon). Will send you my email in a private message.
I am trying to figure out what’s happening here.
Ambulance icon can be found from Roon core interface on QNAP/QTS. Open Roon server application in QTS and you can see the ambulance icon in the lower left corner. You don’t need to have Roon UI running for that.
I hope the local storage problem can be solved since now when using network share, the library won’t update itself. I need to manually rescan every time I add new music or wait untul the 1 hour scan interval rescans the whole library (which is quite slow process with ~3700 albums). This was the reason why I moved to using local library in the first place since local library tracks changes in real time.
Hi.
I have a QNAP TS469 pro, with the same issue. I have manually uploaded the latest version, but I am now stuck on the loading screen. How do you add network share folders? If this is the solution I would appreciate any advice that can be provided.
There seems to be a lot of problems with getting ROON up and running on a QNAP NAS. You guys should get an Intel Nuc and run ROCK. Your NAS is for serving up music files. Get an Intel NUC with max RAM and a 1 TB SSD for your ROON library (NOT for your music files). My setup is VERY stable. Rarely do I have any issues,