QNap update causes Roon Server issues (ref#C8Y34L)

Support
1

Is Roon Server running?

· No, Roon Server is not running.

For Roon connectivity to work properly, both Roon Server and Roon Remote need to be turned on.

· I can't turn on Roon Server, I need help.

Describe the issue

Latest QNap update has borked the server

Describe your network setup

Roon on a dedicated qNap, wired and wiresless ethernet Naim and Windows clients.

2

The Roon Server package no longer works, please switch to the official Docker image to run Roon Server on your NAS. See also:

3

Hello @Zebedee

Thank you for reaching out, and a big thanks to BlackJack for pointing you in the right direction. We completely understand it is frustrating to see your Roon Server suddenly stop working after the recent update.

To explain why this happened: the latest Roon update introduced new minimum system requirements. Because the native QNAP operating system relies on older software libraries that Roon can no longer support, the standard Roon Server app will no longer run and immediately switches to a “Stopped” status.

The good news is that your dedicated QNAP is still perfectly capable of running Roon. To get everything working again, you simply need to transition to our official Docker-based installation. Running Roon inside a Docker container provides it with the modern, isolated environment it requires.

You can find the complete guide on how to make this transition here: Installing RoonServer on QNAP with Docker

Please take a look at the guide, and if you have any questions or get stuck at any point, just let us know here. We are happy to help!