Qobuz account not visible in Roon (ref#6Q2XEI)

Support
1

What’s happening?

· I don't like how the product works

How can we help?

· None of the above

Other options

· Other

Describe the issue

Roon doesnt show me my qobuz account

Describe your network setup

I cant see qobuz

2

What does “show me” mean here? Did you log into Qobuz in Roon Settings > Services > Qobuz?

3

Hi @davidmerolli,

Thank you for posting and welcome to the community. Diagnostics indicate a Qobuz account is currently synced with your RoonServer machine with at least 100 albums.

We’ll need a little more information to take action on this report - what do you see if you navigate to Settings → Services → Qobuz within Roon? Please share a screenshot.

Does this issue occur regardless of the Roon remote you are using?

We’ll watch for your response. Thanks!

4

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