Qobuz album not available in Roon

Support
1

Hi,
because something similar had happened before, I made some screenshots now.
The following album is available and can be played on Qobuz, but can’t be found in Roon.
So I created a playlist of the album tracks.
They can be played in Qobuz but not in Roon, see screenshots.
Here’s Qobuz:

IMG_20200304_170549_946
IMG_20200304_170549_9461280×894 62 KB

IMG_20200304_170546_841
IMG_20200304_170546_8411280×894 84.3 KB

And here is Roon:

IMG_20200304_170543_162
IMG_20200304_170543_1621280×894 112 KB

IMG_20200304_170538_493
IMG_20200304_170538_4931280×894 89.5 KB

I synced the library with no avail.
Qobuz location is Germany.

4

Thanks for the detailed report, @Axel_Lesch — We are looking into this. You have our apologies for the trouble here.

5

It’s the same for me. Location is also Germany. I solved the problem by buying the album :wink:

a
a1080×940 110 KB

6

:stuck_out_tongue_winking_eye:

7

I’m having this same issue with the new Cocteau Twins remasters.

8

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