Qobuz Album won't sync to Roon?

This album is only available for purchase via download: The copyright owner rejects the streaming of this content. You can download this album or play snippets of 30 seconds in MP3 320 format.

May be this is the reason you don’t see it.

K%26D

1 Like

Wow didn’t realize such licensing existed, well spotted.

Good spot @StereJo.

This is almost certainly what is going on: our metadata from Qobuz say that no region has streaming rights, and we won’t import a Qobuz (or TIDAL) album into your library if it’s not streamable.

It is confusing that, at first glance, the tracks are playable, but only for 30 seconds (if you are that patient). Oddly, I’m not getting that “Only for download” message in Qobuz’s app, nor via the web player. Where is that image coming from?

It’s the buy it screen, I was intrigued so clicked every button.

I searches for this album in my Qobuz account (Firefox Browser). Path:

https://www.qobuz.com/de-de/album/the-kd-sessions-tm-kruder-dorfmeister/0730003707391

Screenshot:

The hint is unfortunately only one line, one can not read it completely. But if you have “Allow text to be marked with the keyboard” in Firefox enabled, you can set the cursor in the first position and mark the textline with “shift >> end” and copy it.

1 Like

Indeed it is. The album appears now and I am listening to it as I write this.
Thanks a lot

1 Like

Hi @mike, @joel

I am listening to new music during daytime using the Qobuz website. Stuff I like is added to my favourites. On multiple occasions it happened that only a subset of my recently added favourites is added to my Roon library when I am at home and start Roon Remote for the first time.

This is what I see in my Roon library as I am writing these lines

grafik

The albums within the red brackets have been added to my favourites in Qobuz all around the same time in the afternoon (approx. 2-3 hours ago)

I am having a similar issue. When I add a favorite to Qobuz, it will not show up in my Roon Library. This happens since a few days, possibly since the last update. Did not have this issue before.
The album does, however, show up in Roon when I click on Qobuz – My Qobuz – Favourite Albums. What to do?
Edit: Before these more recent problems, I was able to solve the issue by adding an album via Roon directly, which would then cause a complete re-sync (I guess), resulting in all Qobuz favourites showing up in the library. This workaround however does not work anymore.

Only solution I have found is to manually click on ‘add album’ when viewing the the album within Qobuz favourites.

That does work, but you are adding the album twice then, as it were. Would love to see this fixed.

Hi @909,

We are investigating this syncing issue with Qobuz — We will be sure to keep you updated when we have new information available. We appreciate you reaching out!

I too just was caught with this issue.
Here in America, I Favorited Kate Bush’s 2018 Rhino Releases. After they never showed up in Roon, I thought I would try to “Add Them To My Library” from within Roon, only to not be able to find them at all from within the Roon app.
Returning to the Qobuz app, I noticed that the little “Hi Rez” icon on thos albums had the tiny descriptor “Available In” just above it, and when I clicked Play, only an MP3 stream played , with only a snippet of each track.
So… that’s why it’s not in Roon :slight_smile:

Hi everyone,

We’ve received word from Qobuz that they’ve rolled out an update that should resolve any syncing issues. Let us know how things are going now that this fix has been released.

Thanks!

I’ve got a stubborn Qobuz title that’s in my favorites than not only won’t sync to Roon, but is invisible even if I make a dedicated playlist with it. It’s not searchable via Roon either.

https://open.qobuz.com/album/w0qcczcgszmab

It’s the hi-rez version of Andre Previn’s Holst The Planets

MQA from Tidal IS showing, but the Qobuz isn’t listed in versions their either. I’ve confirmed it will play on the Qobuz apps in the US.

Thanks for looking into this.

Edit: I’ve found more. 5 right in a row!
https://play.qobuz.com/album/vnkw2xppdlgsb
https://play.qobuz.com/album/h2vpklxtqvrtb
https://play.qobuz.com/album/h6szilcli9fib
https://play.qobuz.com/album/eb5lilv9yx0wc
https://play.qobuz.com/album/e9kfj60ncq4lc

Wonder what gives? This is NOT getting it done to have to compare Qobuz and Roon favorites, yes?

Hi @Tatifan,

Please see my post from another Topic below:

Apologies for the trouble here.

Thank you for looking into it. Those titles DO show up now.

1 Like

Hi,

I guess the same problem here: In Qobuz I’ve added this Dexter Gordon album below to my favourites, but it is not showing up in Roon. Neither in the Album list, nor in the Qobuz favorites screen in Roon. In fact, none of the albums released by Complete Jazz Series seem to show up in Roon. How do I fix this?

Link to Qobuz: https://open.qobuz.com/album/0884385413279

And now it appeared as magic?? :+1:

A post was split to a new topic: Taylor Swift album not syncing to Roon

This topic was automatically closed after 19 hours. New replies are no longer allowed.