· My library isn’t working correctly (local/streaming, importing, or storage access)
Describe the issue
Suddenly a bunch of Qobuz albums that I added more than a year ago have appeared near the top of my recently added list. I have no explanation for this and cannot find a way in Roon to edit the date added field. All albums continue to appear in their correct order in the Qobuz app.
Describe your network setup
Modem and router are supplied by EE. My system in wired to it by Ethernet
Thanks for reaching out. Can you please share a screenshot of the affected albums you are seeing in Roon? Is there any change in behavior if you restart RoonServer, or try to log out and back into Qobuz under Roon Settings → Services?
Thanks for your reply. I attach a screenshot from the web-player as an example. The album Jazz by Joni Mitchell is a new release (added 6 September 2025) but the albums either side of it were added to my library over a year ago, yet their ‘added’ dates are 6 and 5 September 2025. But they should appear much lower in the oder. There are about 30-40 albums all incorrectly showing they were added in the last few weeks.
If you navigate to Roon Settings → Backups, do you see a warning under Scheduled Backups? If you made any manual backups in the past, they would be listed in a RoonBackups folder.
Hi and thanks. I’ve started to follow the procedure to restore from a backup but it appears that the target folder is empty (see screenshot attached). Although this is the folder where Roon tells me backups are stored and the last successful was just 2 days ago. Can you give further guidance please?
Thanks for giving that a try. I don’t see any obvious issues with the backup, but we can take a closer look at it if you are able to zip it up as a .zip/.7z/.rar archive and send it to our uploader for review:
Okay so I finally managed to find backups (sorry, this is all new to me) but they only go back to September 5, which is not early enough to correct my issue? Screenshot attached.
Nice work! It looks like you wrote in around September 30th - were you experiencing the issue towards the beginning of September?
If you have a fresh backup of your current database, then it may still be a good test to restore from that September 5th backup to see if the same issue occurs.
Thinking about this issue a bit more - are you able to check and see if Qobuz has recently updated the version of the issues albums you’re seeing? It is common for Qobuz to update certain albums, which would then treat them as new objects in Roon, and could be playing a part in Roon looking at these albums as new objects in your catalog.
That said, it’d be odd for 30-40 albums all behaving this way.
Let us know how things look after testing that backup! Thanks, Roy!
Hi. Thanks for making helpful suggestions. First off, I don’t think these are new Qobuz versions of previously saved albums. Ive checked this myself and the issue definitely lies elsewhere. Second, that September 5 backup has now disappeared (I assume Roon only stores so many and the oldest one falls away each time a new one is made?) so I did the next backup, which was September 9. However the issue was exactly the same, so I’ve now restored back to today, 17 October.
Grateful for any other suggestions. It may help if I share this screenshot I took when I found another Roon user with the same issue - see attached.
