Qobuz albums added since April 2020 aren’t syncing.
@dylan, thanks for your help with this last time. Please could you help me investigate this?
Roon Core Machine
Latest ROCK on NUC.
Not a client hardware issue.
Networking Gear & Setup Details
Not a client network issue.
Connected Audio Devices
Not a connected devices issue.
Number of Tracks in Library
14,000 albums
Description of Issue
Qobuz albums added since April 2020aren’t syncing.
Very similar to the mid-fix behaviour that I observed when Qobuz were resolving a server-side issue that altogether stopped album sync with Roon for many users. More here…
My apologies for the delayed response here. We’re sorry to hear that you’re among the customers who are still seeing these issues with Qobuz. Please see the staff post I’m linking below and reach out to Qobuz directly to alert them of your troubles. They’re been coordinating directly with Roon/Qobuz customers to get this resolved. Thanks!