Hi all, just wanted to provide a further update here – The underlying issue has been identified and while Qobuz works to resolve it we are helping however we can.
We discovered an issue with the communication between the Roon & Qobuz servers, leading to problems syncing Qobuz favorites. Our engineers have worked with the Qobuz team on a solution, but at the moment the specific next steps require changes on the Qobuz servers. We are continuing to monitor and work with them on this, and we are confident that this will be resolved in a more permanent way soon.
If you’re experiencing this problem, your favorites should come back relatively quickly on their own. However, if your favorites are gone for more than 24 hours please let Qobuz know.