I wanted to reply to this topic, but it’s closed. With the latest update to build 1525, my Qobuz albums still don’t show up in my library. When I go to the Qobuz - My Qobuz page in Roon, I see them - but not in the library.
I rebooted, signed in and out of Qobuz etc. multiple times and followed all the suggestions in the thread to no avail. It is very disappointing that it has been more than 5 weeks now since I have been able to use Roon properly.
Hey @Sander_Zwier,
Thanks for writing in! Sorry to hear you’re still having Qobuz issues - we’ve since pushed a fix that helped most users, so we’ll need to investigate your issues separately.
Also - for future reference, could you please submit a proper support ticket by filling out the questionnaire using the below link? The form was created to help diagnose issues while gathering information and it will allow the support team to be able to best assist with your specific issue type. Thank you!
https://account.roon.app/en/contact/new-ts-request
With that, do you have any VPN or third-party security software active on the Mac?
How did you create a Qobuz account initially? Did you use an email to sign up, or a username?
If you used a username, can you test out using your Qobuz email instead? With that, are you using a free or paid Qobuz account? Roon is no longer able to integrate with free-tiered accounts, unfortunately.
We’ll be on standby for your reply, thank you! 
Hi Benjamin,
Network setup
TP-Link Deco mesh network
Mac mini running Roon wired to main Deco access point
Bluesound Node 2i wired to separate access point
I’m not running any VPN or security software on the Mac.
I use a paid Qobuz account (Studio). I initially signed in using my Qobuz username. I just logged out, rebooted, and signed back in with my email address. Doesn’t seem to make a difference so far.
Hi @Sander_Zwier ,
Can you please share a few example screenshots of the issue you are experiencing? And to clarify if you navigate to Roon → Albums and Roon → Tracks, they are not there? Please note that if you only have one track added from the album it may show up under Tracks.
My Qobuz favorites on play.qobuz.com:
My Qobuz favorites in Roon - Qobuz - My Qobuz:
My Roon Homepage view (albums displayed are all local):
My Roon Albums view (the Qobuz albums are not there):
A favorite on Qobuz, but Roon shows the Add to library button:
I never favorite tracks on Qobuz, only albums.
As a user who had a big issue with Qobuz before 1525, could I share some advice.
Subscribe to Soundiiz. Get a copy of your Qobuz albums library transferred to Soundiiz.
Make sure the total albums match. Mine did.
With Soundiiz delete all your favourite albums from Qobuz.
Once done, verify this with the Qobuz app. If all have disappeared then go to Roon and check any that showed have been removed.
Logout of Qobuz within Roon.
Head back to Soundiiz and now transfer back the albums to Qobuz.
I have 5595 favourite albums. It’s takes a little while.
Check with the Qobuz app they’re back.
Head back to Roon and login to Qobuz.
Hi @Sander_Zwier ,
If you try to add the Qobuz album to Roon, does it then show under Recently Added? If you click on the More button in Recent Activity, do you see any other Qobuz albums listed there? Just to clarify, you have added new Qobuz albums to your Roon library in the last 46 days?
a) Yes - it gets added to the library and shows up under Recently Added.
b) If I click the More button I don’t see any other Qobuz albums.
c) I have not added new Qobuz albums the past 46 days - since this issue started occurring. However, I added one new album to my Qobuz favorites just now (Bon Iver - SABLE, fABLE) and it showed up in my library right away. Nothing is happening with the older favorites though.
Would you advise me to add the missing favorites to the library manually?
I have exactly the same issue, hopefully we have not to add manually as i have thousands of albums marked, all are gone in roon. If I logout on qobuz, do y cleanup of the library and logon again, no albums are added. I have again to add them manually
