· I quit Qobuz for the month of May any resubscribed yesterday and none of the new albums I’ve added are being added in Roon and also albums I’ve deleted from Qobuz in their app are still showing up in my library. They do show up in the My Qobuz in Roon, but not my actual library? I’ve logged out of Qobuz, and restarted the RoonServer, still the same issues.
Thank you for reaching out. Please try the following to force Roon to resync with your Qobuz library:
Exit Roon/RoonServer completely (from the taskbar on Windows or menu bar on Mac)
[url=https://kb.roonlabs.com/Database_Location]Find and open your Roon database[/url]
Navigate to /Library/RoonServer/Cache
Move the contents of the /Cache folder elsewhere (e.g. your Desktop)
Restart Roon Server and check if your Qobuz library syncs correctly
Also, could you share a screenshot of what you see under Settings → Library → Library Maintenance? This will help us understand the current state of your library.
Thank you for your post. If you’re still encountering this condition, please try forcing a manual sync from Settings → Services → Qobuz in Roon.
Let us know if you’re still seeing any sync failures and we’ll investigate logging. Our diagnostics servers show about 560 albums from Qobuz are associated with your Roon account at this time; does that match the number of albums you see in the Qobuz native app/web player?