Qobuz Albums Unavailable in Roon (ref#KMLG5O)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Some Qobuz albums are showing as unavailable in Roon.

Tell us about your home network

· Mac Mini as Roon Server on Ethernet, Orbi mesh router, several Roon Remotes, WiiM Ultra.

Log out of Qobuz within Roon, reboot/restart Roon Server, log back into Qobuz.

This sometimes helps.

Thanks, but no dice.

You probably added this album to your Roon library a while ago and the label later replaced the version on Qobuz with a different one. Hence, the object you have in the Roon library does not exist anymore and Roon cannot replace them automatically.

Look in the Version tab of the album you have and the newer version should be in there. Otherwise, search for it again.

I can find it in Roon and it works fine.

2 Likes

Boom, that was it, thank you!

I’m suprised, though, because one of the albums, Natalie Bergman’s My Home Is Not In This World, just came out last year.

Album versions get retracted and replaced all the time. It’s annoying because if you change/fix any metadata the edits are lost. (There’s several feature requests around that issue).

If you go to My Tracks and create an inverted Focus for „available“, you see all that are unavailable.

Hello @Robert_Rackley,

Thanks for confirming — and sorry for the confusion.

What you’re seeing is expected behavior when Qobuz replaces or withdraws an album version in their catalog. Even relatively recent releases can be swapped out by the label (for licensing, metadata, or mastering changes), which makes the original version in Roon unavailable.

Since the correct version is now showing and playing as expected, everything on the Roon side is working normally.

We’ll go ahead and mark this thread as resolved, but feel free to open a new one if anything else comes up.

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