Qobuz albums will not play

Roon Core Machine

Networking Gear & Setup Details

Connected Audio Devices

Number of Tracks in Library

Description of Issue

I have just taken out a new Qobuz subscription. I entered details correctly in Roon and I can browse albums but none of them will play get the error message

“Unable to start streaming, check your Qobuz account and try again”.

What do I need to do?

What level is your Qobuz streaming plan?
If you can see them it sounds like your login credentials are correct at least.

Hey @Jumpology,

You have my sincerest apologies for the delayed response here, we’ve been dealing with a higher-than-usual volume following our release and we’re working as quickly as we can to get back to everyone.

Following up on this thread, are you still running into issues with streaming content from Qobuz? If so, please take note of the date, time, and track you are trying to play when the issue occurs and share it here.

I’ll be monitoring this thread for your reply :+1:

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