Qobuz bad username or password

Support
1

Hello,

Core Machine (Operating system/System info/Roon build number)

MacOS 11.2.3 - Roon 1.8 (build 790)

Description Of Issue

Cannot login to Qobuz in Roon (Bad user name or password). Using email for username. Login info works fine on Qobuz website. Rebooted and tried to change Qobuz password. No issues logging into official app or Qobuz streaming website.

Any help would be appreciated. Thanks !

2

Hello Benjamin - welcome to the Community. I’ve moved your post into the Support category of the forum where it will be seen, and responded to, by a member of the Support team.

3

Hello @Benjamin_CHEYROU,

An extremely belated welcome to the Roon community :wave:

I cannot begin to express how sorry I am for missing your post for this long. While I am hopeful that you’ve been using Qobuz since your post, if this is still happening, we’d love to help.

Could you please let us know? :pray:

Thanks a lot @Geoff_Coupe for moving this thread into #support!