Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
Description Of Issue @support
So I paid Qobuz $150 for a year of service and now whenever I try too play an item from Qobuz that I added to my library Roon stops working. This is completely unacceptable. What is going on? And I am going to be put into an endless series of log file uploads since of course support will try to blame everything on my setup, which works just fine until I added Qobuz.
NO problem here either … I use both TIDAL & QUBOZ… I use N+ and I was not spared from the last week’s update issue… Everything is working normally now.
And how do you know this. When Roon had major search issues after 1.6 everybody said the same well it works for me must be your network or your setup. Well it wasn’t it was Roon and after many posts with support and others having the same issues it got sorted. Just because it works for you and others doesnt mean the problem is not with in Roon. Sometimes these issues only show up in certain conditions as many never got the slow search issue. It might not be Roon but you can’t just assume it isnt There are a lot of users that have issues with Tidal and Qobuz but not via Roon. Roons implementation seems a little too fragile sometimes and it needs to be more robust as the competition seems to manage this much better.
Your topic has been moved to the support section of the forum.
In order for Roon’s @support team to better assist you, please provide a brief description of your current setup using this link as a guide.
Make sure to describe your network configuration/topology, including any networking hardware currently in use, so they can have a clear understanding of how your devices are communicating.