Qobuz cache issue with linux

[Riotvan]

I’m running Roon server on my Fedora 34 desktop and every time i boot the machine Qobuz is not working properly.
It gives a connection error on the iOS app about Qobuz and it either can’t play anything at all from Qobuz or does not find favorite albums and artits but i can still access them by searching manually. This problem occurs 90% of the time after booting the system.

The only way to fix this is stopping the server, emptying /var/roon/RoonServer/Cache and then restarting the server. Sometimes this also does not work and i have to do it again.

Please advise

[beka]

Hello @Riotvan,

Thank you very much for sharing this. I am sorry you’re experiencing so many interruptions in listening to music.

I was wondering, when did this behavior started happening? The reason I ask is whether this known issue might be impacting you:

Qobuz albums aren't syncing to Roon [Qobuz processing fix, Roon continuing to monitor]

Thanks for the patience over the weekend, everyone. We’ve discussed wth Qobuz this morning and got some more information about the current status of this issue. Last week, a sync process on their servers was failing and that was repaired. Since then, their system has been processing every individual Qobuz account in order to resolve the problem. Most of the accounts have been processed, but there are still some that have not been completed. It is expected that the remaining accounts should be p…

Could you please share a bit more details about your setup using this as a guide?

[Riotvan]

I can’t be sure when it started, i barely had time to sit and listen from the start of the year to like maybe a month ago. For a while i had just been doing the steps described at startup without thinking much about it, it became routine. Anyway i just tested it and it seems to work now so perhaps it was the issue you described. I will keep an eye on it and see if it happens again.

Thanks!

[kirsten]

That’s great news @Riotvan.

Let us know if the behavior starts up again.