Qobuz fails to load tracks

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

You should probably read through this thread…

Problem with using Qobuz under Roon: Playback interrupted because a track failed to load

Roon Core Device Audiodata Music Server Networking Gear & Setup Details Connected Audio Devices Number of Tracks in Library Description of Issue Problem is occurring since a few days. Tidal is working fine, Radio as well. Every music request inside Qobus does not start and show the following german message Die Wiedergabe wurde unterbrochen, weil ein Titel nicht geladen werden kann. I can use Qobus without Roon, it works without problems. Can you please help me? Thank you Ulr…

[ashley]

Hey @Michael_Scherg we’re so sorry that it took us this long to respond - please accept our sincerest apologies.

We had been working with Qobuz to fix this issue and about two weeks ago, we released an update about this. You can read more about that in the link provided by TheHammer. You shouldn’t have this issue going forward, but certainly, let us know if that’s not the case. We’d be happy to help.

Thanks!