Qobuz favorites labeled 'unavailable' in Roon (ref#QUQR4R)

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1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· So many albums that are in my Qobuz favorites are labeled "unavailable" in Roon - WHY?

Tell us about your home network

· Netgear modem and router into a Mac Mini M4

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It might help to do a rescan like this:
settings → services → qobuz edit…

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Hi @twhawn,

Thanks for writing in and sharing your report! In addition to what @Arlen has mentioned above - if you haven’t yet, I’d also safely stop Roon Server from running, and then power down your Mac.

Then, reboot and open Roon - let me know if you’re still running into the same issues after Roon has fully opened. Thank you!

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This topic has come up many times. For example:
https://community.roonlabs.com/t/tracks-unavailable-in-roon-but-playable-in-qobuz-and-tidal-ref-r8xcps/305925

The problem occurs when the record label replaces an album with a new version (such as remastered or hi-res), but your Qobuz favorite is still pointing to the old version which has been deleted. To fix it, follow my instructions here (you need to repeat for each affected album):
https://community.roonlabs.com/t/unable-to-remove-corrupted-albums-from-roon-library-ref-was5hr/310115/7
It has happened to me many times and it is a big hassle to deal with.

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