Qobuz favorites not displaying in Roon (ref#KN9E0Q)

Support
1

What’s happening?

· Other

How can we help?

· I'm having trouble adding music to my library

Other options

· Other

Describe the issue

Qobuz is my source. When I go to My Qobuz in Roon all my favorites artists and albums say "You don't have any favorited artists"

Describe your network setup

Directly wired to Google Fiber modem etc. desktop Windows 11 etc.

2

This is most likely the ongoing Qobuz issue where they mixed up accounts. See:

and for background:

1 Like
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Hey @John_Welker,

Thanks for writing in! It’s good to see you on the community again.

As @Suedkiez has shared above - there still seem to be a few lingering issues from Qobuz directly that we’re still waiting on a final fix for. If you access your Qobuz account directly from their site or standalone app, do you see any issues?

They should be pushing out a fix soon, which should clear up any issues that are still standing! Some users have found success with un-syncing their qobuz account in Roon, rebooting their Roon Server, and re-syncing their Qobuz account.

Let me know if this helps you! :+1:

4

I un-syncing myqobuz account in Roon, rebooting my Roon Server, and re-syncing my Qobuz account as you suggested… IT Works again, Thanks!

There has been an ongoing issue with saving favorites from Qobuz for quite a while. I sure hope Qobuz gets the fix done.

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