Qobuz favorites not loading on Nucleus One (ref#VCYXD0)

What’s happening?

· Other

How can we help?

· I'm having trouble with my Nucleus hardware

Other options

· Other

Describe the issue

I have just received a Nucleus One and set it up with Qobuz, which I have been using on a PC successfully for some time now. In the Nucleus, it will not show me Qobuz track favorites. It shows Artists and Albums, but says no favorite tracks, which I have many. When I click on My Qobuz, I get error loading page, check network connection, which is clearly fine, since I am getting Artists and Albums. Appreciate any help. I reset the DB and re-downloaded the software, with no fix to the issue. Thanks.

Describe your network setup

Netgear router, with a Netgear GS308 switch

Probably related to this known issue:

Hi @Michael_Kronenwetter,

You’re unfortunately experiencing a known problem with Qobuz integration - the team is urgently preparing a fix alongside Qobuz. We will announce in the thread linked above as soon as the fix is prepared for release.

Thank you for your patience.