What’s happening?
· Something else
How can we help?
· None of the above
Other options
· Other
Describe the issue
Qobuz favorites do not appear in library
Describe your network setup
This is not relevant to my problem
It usually is. Did you try rebooting your Roon server and ISP router?
1 Like
Yes, I rebooted both
The album I was trying to add that appears in my Qobuz android app but not in Roon is Chinatown by Happy World. I made a playlist of all the songs. This playlist works normally on the Qobuz app but appears in Roon as an empty playlist. Also, a search on this album title does not bring up the album and a search on the band name brings up a different band.
That’s a bit lame, honestly. Thanks for your reply, though.
I think it’s the need to hear something on your service that’s available on the service that Roon is aupposed to be linked with. I don’t think it’s unreasonable.
From the Help article on Qobuz:
Why aren’t the latest albums on Qobuz available in Roon?
When you’re browsing Qobuz in Roon, you’re seeing Roon’s Qobuz database, not a direct pass-through of what’s shown on Qobuz – that’s why there’s so much more metadata, like recording dates, lyrics, links to composers, credits, etc.
This is also why Roon can sometimes be slightly behind Qobuz when a brand new release comes out – our database is generated daily, but sometimes a new album will just barely miss the cutoff and will show up in a day or two.
When this happens you can add the new release directly in the Qobuz app. It will then appear in your Roon library.
Geoff, I did add the album to my favorites and it still was not available. When I added it to a Qobuz playlist in that app it was available on my phone but not in Roon (playlist was blank with no tracks).
Neither of the two albums nor the two singles released by Happy World on the 25th July appear to have made it into Roon after 5 days. This may be something for the Metadata Team to investigate, so I’ve moved it into their category in the forum.
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