Qobuz files not playing (out of the blue)

Support
#1

Roon Core Machine

Using a Nucleus

Networking Gear & Setup Details

I run the software on my MacBook Pro and use a Manhattan DAC.

Connected Audio Devices

Dan D’Agostino amp/preamp

Number of Tracks in Library

20,000+

Description of Issue

When I attempt to play Qobuz each song triggers an error message and won’t play.

#2

Have you tried power cycling your Nucleus?

There have been numerous reports of problems with Qobuz and Roon support is investigating.

If the power cycle doesn’t work go to settings - services and logout of Qobuz, power cycles the Nucleus then go back to settings - services and login to Qobuz.

2 Likes
#3

That worked. Thank you, Mike.

1 Like
#5

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