Qobuz genre categories displayed in Japanese instead of English (ref#OJNYUR)

Support
1

What’s happening?

· Other

How can we help?

· I'm having trouble adding music to my library

Other options

· Other

Describe the issue

Today I got all my options when picking genres under my Qobuz browser, I used can see all genres categories in English, but now it's all with Japanese

Describe your network setup

router Asus

2

Hi @RoonCCT,
Thanks for reaching out to us about this issue. The genres showing in Japanese are being supplied to us by Qobuz. If you log into the Qobuz app is it in Japanese or English?

3

my qobuz playlists are also in japanese

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only happened since last roon update

4

English.Never login in Japanese.

5

I got the same issues on Qobuz playlist too. However, my Tidal works well without this problem.

6

Hi @RoonCCT ,

Is there any change in behavior if you try to log out and back into Qobuz via Roon Settings → Services? I suspect the behavior may be related to this issue:

7

Great idea and it does work now! thanks :slight_smile:

8

Hi @RoonCCT
Great we’re glad Qobuz is showing for you in English now! I’ll mark this thread as solved for you.

9

Hi @RoonCCT,

Just to clarify, there was a discrepancy on the Qobuz server side that their team has now resolved. It took about 72 hours for the fix to filter to Roon via the Qobuz API. You shouldn’t see this issue return. Thank you for your patience.