Qobuz high def settings problem

Support
1

Core Machine (Operating system/System info/Roon build number)
Mac OS Catalina vers. 10.15.2
Roon Vers. 1.7 build 511

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)
PS Audio Direct Stream DAC with bridge

Description Of Issue
I am trying to get my HD Qobuz music to play in HD. When I go to Settings in Roon and then to Services and then press the edit tab next to Qobuz a window opens with the Streaming Quality options. Herein lies the problem issue. The only options that show up are CD 16Bit/44.1kHz and MP3 320 Kbps. HD options are nowhere to be found.

Thank you in advance for your help.

2

Try logging out of qobuz and back in within the roon service settings. Fixed it for me.

1 Like
4

Hi @Robert_Carlsen,

Which Qobuz subscription plan do you have? Is there any change in behavior if you reboot the Core and/or log out and back into Qobuz as @SKBubba suggests?

1 Like
5

That did the trick. Thank you

2 Likes
6

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