Qobuz integration issue: playlists and favorites not loading in Roon (ref#O5UWJG)

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

Qobuz does not load correctly into Roon. No playlists are loaded and no favorite tracks.

Describe your network setup

Fiber 100/100 to Asus router and wired connection to Streamer Auralic G1.1. XLR to Deqx Pre 8 (DAC)

Did you read this?

Qobuz Playlists Unavailable in Roon [Roon/Qobuz Aware, Ticket In] - Support - Roon Labs Community

1 Like

image

So here we are. Please don’t change the category and leave the ticket for Roon Labs Support.

PS: He replied in some other threads, the official Qobuz Playlist information shared already in each of them IIRC.

3 Likes

Ah, I did not join the dots, thank you for that extra information.
Reverted to Support although I am sure hoping we get a speedy resolution to the Playlists issue personally.
Make life a lot easier.

1 Like

Hi @Harald_Hespe,

Thank you for creating a dedicated thread where we can support you without accidentally misdirecting other users.

Just to confirm, are any of your playlists from Qobuz visible in the regular Playlists browser within Roon, outside of the Qobuz tab?

The team is busy implementing a fix for the broader Qobuz integration issue you’ve reported. We’ll share that announcement in the tracking thread above when it’s ready.

Hi @Harald_Hespe,

There is a fix undergoing testing in #earlyaccess for the issue you’ve reported in this thread. Here are instructions to move your Roon devices to the Early Access branch if you wish to test the fix:

The fix will be rolled out into the next Roon update. If you don’t want to migrate your server and remotes to the Early Access testing branch, you can simply wait for the next Roon update containing the fix.

Please see the main tracking thread here, where the team is posting regular updates. We’re going to close this thread to ensure that all information pertaining to this thread stays in the main tracking thread moving forward.

Thank you again for your patience and understanding.