Qobuz Intermittently Fails to Complete Track Since Roon 1.7 Update

Hi @Larry-NYC — Thanks for reaching out, and apologies for the trouble.

The team is currently investigating this, which you can read more about here:

Would you kindly answer the questions outlined here so we can better understand the symptoms you’re experiencing?

  • What are the specs of your Core machine
  • What endpoints are affected? If you’re on Windows or Mac does this happen with the system output?
  • What is the topology of your network? How is your Core connected? How are your affected endpoints connected? Is everything WiFi or ethernet?
  • What is the speed of your internet connection?
  • Does this happen with all content, only high res, etc?
  • What exactly happens when playback fails? Does Roon fail to complete the song? Does the next song always work?
  • Does logging in and out of Qobuz/TIDAL have any effect?