Qobuz library on Roon is truncated

What’s happening?

· I don't like how the product works

How can we help?

· I'm having trouble with my Nucleus hardware

Other options

· I don't like how the product works

Describe the issue

I was creating a playlist last night and noticed that my Qobuz library on Roon is VERY MUCH truncated. As I slide down my favorited albums it only lets me access the last 530 albums that I have favorited. I have the Roon Nucleus One server

Describe your network setup

TP Link Archer A7 with a wired connection to Nucleus One serving a Bluesound Node which is connected to my DAC all wired

Thank you for this suggestion. I have logged out of Qobuz and restarted Roon twice and I still have the same issue.

And, yes, I can see all of my favorited albums within the Qobuz app.

Please advise.

Hey @Kerry_Farrell,

Thanks for writing in and sharing your report! We’ve split it off into its own thread as we believe your issue may differ from the tracking thread it was initially added to.

Just to confirm, did you favorite / add the entire album itself, or rather, did you favorite a song or two within the album?

Where specifically are you seeing this? Under Qobuz> My Qobuz, or under My albums?

Just to note - if you’re comparing number of albums within ‘My Qobuz’ versus the number of Qobuz albums you see under ‘My Albums’ within Roon : if Roon see’s that a favorited track (within Qobuz) is not amongst the list of albums already favorited directly in Qobuz, Roon will generate an album with just that 1 favorited track in it.

We’ll be on standby for your reply, thank you! :raised_hands:

Qobuz>My Qobuz>Favorite Albums only shows 530 albums. You are right that Roon My Albums shows a LOT more albums, but that is not usually how I interact with Roon. The Qobuz app doesn’t show the number of favorited albums, and I do not really feel like sitting here and calculating them, but it is considerably more than the ones that are showing up in Qobuz>My Qobuz>Favorite Albums. Roon says 3691 Albums and 50k tracks. Almost none of that is locally stored.

I believe that this is a limitation of the Roon software - it will only show a maximum of 530 albums on this page, even when you have more Qobuz albums in your library. I get the same result:

…and I have 1,924 Qobuz albums in my library:

@benjamin - I believe this should be reported to the Dev team? Thanks

Well - I am glad that you caught that it is a flaw for everyone and not just me. But, it is a REAL drag that I cannot use Roon the way I think is to its fullest potential. I hope someone at corporate will respond and say what they might do to address this issue.

Hi everyone,
I’ve made a ticket for this with our product team to look into how to address this. I cannot give you an exact timeline on any changes but we will let you know any updates or further questions we have here.

1 Like

Hi @Kerry_Farrell,
We spoke to the developers about this case. The truncation was a design compromise that we had to make. However you should be able to see all of you favorited Qobuz albums if you go to you library and use Qobuz Library focus option
image
Can you try that and see if it gives you what you want?

1 Like

Yes, that works. Thanks.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.