What’s happening?
· I'm having trouble logging in
Where are you having trouble logging in?
· I can't log into TIDAL / Qobuz / KKBox
How can we help?
· How do I ...?
Other options
· Other
Describe the issue
Hello, I was trying to link my Qobuz account with Roon (hosted on my mac mini) but I keep getting error message saying "Network error: Please check your connection". I can log in Qobuz via its app or webpage just fine, and I didn't have any issue with Tidal on Roon. I tried turning on/off vpn, updating the bits file on server, restarting mac and router but none of these works.
The log recorded the following:
03/04 21:45:47 Warn: [.NET ThreadPool Worker] [easyhttp] [207] GET https://www.qobuz.com/api.json/0.2/user/login?device_manufacturer_id=e48efaffac8949ce9209b9be6fb7cad0&email=whiiz%40qq.com&password=3dfa88dfa15eae2483e6a1aaacc208aa&request_sig=8fdbd448a08c61a36fe52eb16a636a74&request_ts=1741095872 web exception without response: socketmsg (TimedOut): Operation timed out (104.244.46.21:443) Operation timed out (104.244.46.21:443)
03/04 21:45:47 Warn: [Broker:Media] [qobuz] [http] error result from http request: System.Net.WebException: Operation timed out (104.244.46.21:443)
---> System.Net.Http.HttpRequestException: Operation timed out (104.244.46.21:443)
---> System.Net.Sockets.SocketException (60): Operation timed out
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.ThrowException(SocketError error, CancellationToken cancellationToken)
at System.Net.Sockets.Socket.AwaitableSocketAsyncEventArgs.System.Threading.Tasks.Sources.IValueTaskSource.GetResult(Int16 token)
at System.Net.Sockets.Socket.g__WaitForConnectWithCancellation|277_0(AwaitableSocketAsyncEventArgs saea, ValueTask connectTask, CancellationToken cancellationToken)
at System.Net.HttpWebRequest.<>c__DisplayClass216_0.<b__1>d.MoveNext()
Please let me know if additional information is needed. Thank you!
HW
Describe your network setup
tplink ax5400 -> shadowsocks vpn -> mac mini
