Restarted core, modem, router multiple times, checked firmware, speed test is fine (>500 Mbps) and Qobuz tracks will not play. Both wired and wireless. Any ideas? Totally unusable - Help!
Hey @Dajokr, to receive appropriate help, it would be really helpful if you could complete the template provided below.
You can copy and paste it in your reply.
Please be sure to include details of your core, network, storage location of your media files, and any messages displayed by Roon.
Including these details in your first post helps resolve your issues faster.
Thank you.
Roon Core Machine
Include your operating system and machine info (Model, CPU, RAM).
Networking Gear & Setup Details
Your networking gear (model of routers/switches/etc), connection types (Wifi/Ethernet), and any firewalls, antivirus, or VPN software.
Connected Audio Devices
Specify what devices you’re using and their connection types, like USB/HDMI/Chromecast, etc.
Number of Tracks in Library
Tell us how large your music library is, eg. “30,000 tracks”.
Description of Issue
Tell us about the problem you’re having in as much detail as possible. Screenshots are always appreciated!
Thanks for responding Carl - after another 12 hours of being recalcitrant, things started working again after a few more power cycles. Was mainly looking for ideas for what to do when this happens, as nothing has changed in my configuration, so it seemed unlikely to be a result of any of the details in the support template. Truth is I have to live with these network / performance hiccups somewhat frequently, and they usually resolve themselves quickly enough. The frustrating part for me is, while I recognize it may be something in my network’s operation (or more properly put Roon’s interface with it), when this happens to Roon, all the other streaming devices in my home just work, to include 4K video/audio streaming in perfect quality. Similar issues with search - sometimes works fine, sometimes seems to not love something about my network and slows way down.
This topic was automatically closed 36 hours after the last reply. New replies are no longer allowed.